Returns & Exchanges
We want you to love your gear, but if something isn't quite right, we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Whether it's a fit issue or a change of heart, we've got you covered with an easy online process.
Return Process
- 1.Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
- 2.Choose Your Option
Decide if you would like a direct exchange for a different size, a store credit for future haunts, or a full refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then secure your items in their original packaging or a similar sturdy mailer.
- 4.Drop It Off
Hand your package to the designated carrier; once we receive and inspect your items at our warehouse, we will process your refund or exchange within 5-7 business days.